Refund policy

Returns

We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible for a return, items must be:

  • In the same condition as received

  • Unworn and unused

  • With all original tags attached

  • In the original packaging

  • Accompanied by a receipt or valid proof of purchase

To initiate a return, please contact us at info@boutiquemijntjetoronto.com.
Approved returns must be sent to the following address:

Returns sent without prior authorization will not be accepted.

If your return request is approved, you will receive a return shipping label along with detailed instructions on how and where to send your package.

For any return-related questions, please contact us at info@boutiquemijntjetoronto.com.

Damaged or Incorrect Items

Please inspect your order immediately upon receipt. If your item is defective, damaged, or if you received the incorrect item, contact us without delay so we can assess the issue and provide an appropriate solution.

Exceptions & Non-Returnable Items

The following items are not eligible for return:

  • Sale or clearance items

  • Gift cards

  • Custom-made or personalized items

  • Personal care products (including beauty items)

  • Perishable goods (such as food, flowers, or plants)

  • Hazardous materials, flammable liquids, or gases

If you are unsure whether your item qualifies for return, please contact us before submitting a request.

Exchanges

We do not offer direct exchanges.
The fastest way to receive a different item is to return the original item (subject to approval) and place a new order separately.

European Union 14-Day Right of Withdrawal

If your order is shipped to a country within the European Union, you have the legal right to cancel or return your order within 14 days of delivery, without providing a reason.

Returned items must meet the same conditions outlined above: unworn, unused, with tags, in original packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval status of your refund.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@boutiquemijntjetoronto.com.

Contact

For all return, refund, or policy-related inquiries:
info@boutiquemijntjetoronto.com